System Requirements

This page lists the technical requirements for running SmartEPT. Confirmed items are shown as stated; items marked ⚑ to confirm are being finalised with Ametecs engineering and should be verified with our team before you size hardware or plan a rollout.

1. SmartEPT Agent (employee workstation)

• Operating system — Microsoft Windows (installer: SmartEPT-Agent-Setup.exe). Supported Windows versions: ⚑ to confirm. macOS and Linux agents are on the product roadmap.
• Runtime — required .NET/runtime version: ⚑ to confirm.
• CPU / RAM footprint — the agent is designed to run quietly in the background; exact minimums: ⚑ to confirm.
• Network — LAN access to your SmartEPT server (Client Hosted) or an encrypted internet connection to SmartEPT Managed Cloud.
• Antivirus — recommended allow-list entries for the agent: ⚑ to confirm.

2. SmartEPT Server (Client Hosted)

• Operating system — Windows Admin Server (installer: SmartEPT-Admin-Server-Setup.exe); the installer bundles what it needs and sets up the console. Supported Windows Server versions: ⚑ to confirm.
• CPU / RAM / storage — sized to your user count and screenshot retention; recommended specification: ⚑ to confirm. Screenshot volume is the main driver of disk usage, so plan storage against your retention window (up to three months standard).
• Database — engine and version: ⚑ to confirm.
• Ports — the ports the console and agents use: ⚑ to confirm.
• LAN / internet — agents reach the server over your LAN. Outbound internet (HTTPS) is required for licence validation with the Ametecs licence server.

3. Managed Cloud (hosted by Ametecs)

• No customer server to maintain — workstations connect to the Managed Cloud over an encrypted (HTTPS/TLS) connection.
• Managed hosting, standard backups and updates are included; storage is pooled at 500 MB per subscribed user, with additional storage at ₹3 per GB per month and standard retention configurable up to three months.

4. Integrations & peripherals

• Biometric attendance — eSSL and compatible push-capable devices feed gate punches to SmartEPT for the Gate-to-PC flow. Full supported-device list: ⚑ to confirm.
• AD / SSO & standard API — available; Active Directory, SSO and custom API integrations require assisted setup.

5. Offline behaviour, upgrades & rollback

• Offline / licence-server unavailable — the exact grace behaviour when the licence server is temporarily unreachable: ⚑ to confirm (we will not claim cached offline verification unless it is a confirmed product feature).
• Upgrade method — via the provided installer; a managed self-update channel is on the roadmap. Confirmed upgrade steps: ⚑ to confirm.
• Installer signing — code-signing details: ⚑ to confirm.
• Backup & rollback — on Client Hosted, back up the SmartEPT database and storage on your own schedule; recommended backup/rollback procedure: ⚑ to confirm. Managed Cloud is backed up by Ametecs.

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