Punch in
on time...but start
work late
on time...but start
work late
SmartEPT connects biometric attendance, authorised PC access and actual productive time in one transparent platform. Keep operational data within your own infrastructure, or choose SmartEPT Managed Cloud.
When you choose SmartEPT Client Hosted, screenshots, activity records, camera events and productivity data remain within your organisation’s own server or private cloud. Ametecs retains only the licence information required for activation and support.
Every feature is included — no tiers to compare. Choose SmartEPT Cloud (rent per user/month, we host it) or SmartEPT Perpetual (own it forever on your servers, priced by user capacity). Setup is always separate; AMC is optional. GST invoice on everything.
The PC allows work only after the employee punches at the gate. No gate punch, no working desktop. Helps prevent buddy punching, proxy attendance and unauthorised workstation use from day one.
SmartEPT connects office attendance directly with authorised desktop access. Your biometric attendance source and SmartEPT work together so physical presence, workstation access and productive time can be reconciled in one system.
Gate-to-PC must not unnecessarily interrupt business operations. During biometric, network or attendance-server failure, an administrator or assigned authorised person can approve employee access. Direct employee login is available only when specifically enabled by the administrator. Every fallback event should record the employee, approver, reason, date, time and access duration in the audit trail.
Every standard SmartEPT feature is included — customers choose the required user capacity and deployment model, not a reduced feature set. Transparent and policy-based: employees always see a visible tracking status. No stealth mode, ever.
First, choose how you want SmartEPT — owned on your own servers, or hosted by us on the Cloud. Then pick your scale.
Both are the complete SmartEPT with every feature. The difference is a monthly rental vs a one-time purchase.
| What matters to you | SmartEPT Cloud (rental) | SmartEPT Perpetual (own it) |
|---|---|---|
| Payment | Per Licensed Monitored User / month — quarterly, half-yearly or annual | One-time, by user capacity |
| Deployment | Ametecs-managed cloud | Client hosted — your own server or private cloud |
| Data location | Ametecs-managed platform, contractual controls | Your infrastructure — your data |
| Hosting responsibility | Ametecs (fully managed) | Your IT team |
| Storage allowance | Managed hosting and standard backups included. 500 MB per subscribed user, pooled across the organisation. | Provided and managed within your own infrastructure |
| Additional storage | ₹3 per GB per month beyond the pooled allowance | Your own disk — no Ametecs charge |
| Retention | Configurable up to a maximum of three months | Set by your own policy and storage |
| Updates | Included during subscription | First 12 months included |
| Support | Standard support included during subscription | First 12 months included, then optional AMC (15–20%/yr) |
| Licence validity | Active while subscribed | Never expires |
| User-capacity upgrades | Increase capacity at any time | Upgrade by paying the difference at prevailing price |
| Features | Every standard feature included | Every standard feature included |
| Implementation | Remote Assisted Setup & Onboarding (optional, one-time) | Remote Assisted Setup & Onboarding (optional, one-time) |
SmartEPT plugs straight into your existing Ametecs products — attendance flows to SmartPRS payroll, productivity flows to SmartDCM incentives. And you get a standard 10% ecosystem discount on both SmartEPT Cloud and Perpetual.
Yes. SmartEPT Perpetual is a one-time, every-feature-included licence for the selected monitored-user capacity and is hosted within your own infrastructure (from ₹15,000 for up to 15 users, scaling up by capacity). The software licence never expires. The first 12 months of updates and support are included. Optional AMC from Year 2 — charged on prevailing prices — keeps future updates and technical support active. Above 5,000 users we quote custom.
With SmartEPT Perpetual you host the server on your own premises or cloud account — every screenshot, activity log and camera event stays entirely in your environment, and Ametecs keeps only the licence metadata needed to keep your product activated. With SmartEPT Cloud we host the platform for you under contractual access, retention and deletion controls — and the data is still legally yours.
Your biometric gate device (eSSL and similar) pushes punches to SmartEPT. The SmartEPT agent on each PC checks whether the employee has punched in at the gate today; if yes, the desktop session is allowed. If they punch out mid-day, the PC locks and an automatic break starts. If attendance verification is ever unavailable, an administrator or assigned authorised person can approve login — so it is designed never to block your business.
An administrator or assigned authorised person may approve employee login. Direct employee login may also be enabled where the administrator has explicitly granted that permission. The fallback event should be recorded in the audit trail with the employee, approver, reason, date and time.
Every SmartEPT Cloud subscription includes 500 MB of storage per subscribed user, pooled across the organisation. For example, 100 subscribed users receive a combined allowance of 50 GB. Storage beyond the included pooled allowance is charged at ₹3 per GB per month. Standard SmartEPT Cloud retention is configurable up to a maximum of three months. (With Perpetual you host on your own server, so storage is simply your own disk.)
No. SmartEPT provides a 7-day full-platform evaluation for up to 10 monitored employees. Every standard feature is available during the evaluation. Biometric, AD/SSO, client-hosted installation and other infrastructure-dependent integrations require assisted setup. After the evaluation, choose SmartEPT Cloud (rent per user / month, from ₹6/user at scale) or SmartEPT Perpetual (own it once, from ₹15,000).
SmartEPT is priced by Licensed Monitored Users. A Licensed Monitored User represents one employee authorised to use the SmartEPT Agent. The employee may sign in on another authorised workstation using the same credentials, but the same user may actively work on only one workstation at a time. Dashboard-only administrators, HR users and managers do not consume monitored-user licences unless they are also monitored.
No. SmartEPT is designed as a transparent, policy-based productivity platform. Employees can see the SmartEPT Agent and their current work status. The employer is responsible for defining lawful monitoring policies, informing employees and enabling only the controls permitted by its internal policy and applicable law.
Remote Assisted Setup & Onboarding is optional and, when added, is charged once on the first paid order: ₹5,000 covers your first 30 users (₹100 per additional user). It covers installation assistance, initial organisation setup, policy configuration assistance, agent deployment guidance, administrator orientation and initial go-live verification. Custom integrations are quoted separately — for example biometric integration, HRMS/payroll or custom API work, and white labelling.
Start the 7-day trial in minutes, or tell us about your team and we'll reply on WhatsApp with a tailored quote — usually within the hour.
Start 7-Day Free Trial →Prefer to talk? Call +91 96666 12424 or email sales@ametecsindia.com
Every issue is triaged by business impact. Response targets are agreed with your team at onboarding.
Multiple employees cannot access authorised workstations.
Agent, attendance sync or Gate-to-PC failure affecting one location or team.
Report discrepancy, configuration issue or isolated technical problem.
Training, enhancement, customisation or integration request.
If a gate or attendance outage is blocking logins for a team, your administrator or an assigned authorised person can approve access from the SmartEPT console while you reach us. For urgent help, WhatsApp 90000 98877 or email sales@ametecsindia.com with your company name and site, and mark it a Gate-to-PC emergency — our team prioritises it as P1.
Response-time commitments are confirmed in your service agreement.